Shipping Policy
1. Our Shipping Commitment
We strive to deliver your orders in a timely and reliable manner, ensuring your beauty essentials reach you as quickly as possible while maintaining the care and quality you expect. Our shipping policies are designed to be transparent, straightforward, and customer-centric.
2. Order Processing & Dispatch
All orders are processed promptly after confirmation. We commit to dispatching every order within 1-3 business days of receiving your purchase. Processing times may vary slightly during peak periods, but we work diligently to meet our standard dispatch window for all orders.
3. Estimated Delivery Timeframe
Once your order is dispatched, you can expect delivery within 6-12 business days. This timeframe reflects the typical transit period and is subject to standard delivery conditions. Please note that delivery times are estimates and may be affected by factors beyond our control, such as logistics delays or service disruptions.
4. Free Shipping for All Orders
We offer complimentary shipping on every purchase, with no minimum order value required. There are no hidden fees or additional charges for delivery—what you see at checkout is the total amount you pay, with shipping costs fully covered by us.
5. Order Tracking
After your order is dispatched, you will receive a confirmation email containing a tracking number and instructions to monitor your package’s journey. You can use this tracking information to check the status of your delivery at any time, ensuring you stay informed every step of the way.
6. Additional Notes
If you have not received your order within the estimated delivery timeframe, or if you encounter any issues with tracking, please contact our customer service team for assistance. We are here to help resolve any shipping-related concerns and ensure you receive your order without hassle.